¢Basic English

¢Sounds of A-Z

¢Reading

¢Writing

¢Basic Grammar (Correct Usage of Grammar)

¢Pronunciation

¢Public speaking

¢Verbal & Non verbal communication

¢Listening skills

¢Speaking Skills (How to speak and what to speak)

¢Group discussion

 

 

¢Self Awareness

¢Leadership Qualities

¢Handling sales and Target Pressure

¢Confidence Building

¢Positive Attitude & Development in self

 

 

¢Table Manners

¢Telephone Etiquette

¢Greetings and Introduction

¢Personal hygiene

¢Hair Care.

¢Dressing Idea.

¢Body Care

¢Gait and posture

¢Way of Walking.

¢Caring One Self.

¢Body Language.

Sales & customer service

¢Sales Techniques And Approach

¢Handling Customer Calls

¢Inquiry Handling Techniques

¢Closing of Sales & Its Techniques

¢Communication And Selling

¢Negotiation Skills

¢Presentation Skill.

¢Role of  Customer Service Representative

¢How to Handle angry Customers & retain them.

¢Marketing Techniques.

¢Convincing Skills.

Employability enhancement skills

¢Aptitude Test

¢Resume Writing Skills

¢Interview Skills

¢GD Skills

¢Case Study Analysis

¢Management Games

Basic Computer Training

¢MS Word

¢MS Power Point

¢MS Excel

¢MS Access